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Customer Service

haijun

Pre-sale

Provide professional technical support and design to customers

According to the application requirements of the customers, the experienced project engineers will come to the customer site to understand the customer's operation process and needs, accurately measure the operation objects and operation space, and customize the detailed manipulator design plan, design the plan drawings and ask the customer to confirm.

For sale

Production, installation and commissioning

After the customer confirms, it is put into production. After the robot is manufactured, we will send experienced installation engineers to the customer site to be responsible for installation instructions and debugging of various performances until normal use.

Use and maintenance training

Our training engineers will be on hand to the user site to be responsible for professional training of the operators. At the same time, the operator is correctly used and reduced the operational risk training, so that they get the maximum safety factor.

haijun
haijun

After sale

Full tracking service

We will provide you with equipment maintenance and necessary repair services, free maintenance service within one year. We always provide our customers with quality products and personal services throughout the entire period of tracking equipment usage.