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Customer Service

Pre-Sales Service

Provide professional technical support and design for customers

According to the customer's application requirements, we send experienced project engineers to visit the customer's site, understand the customer's operation process and needs, measure the operation object and operation space precisely, and customize the detailed robot design plan, design the plan drawing and ask the customer to confirm.

In-Sales Service

Production, installation and commissioning

Production, installation and commissioning: After the customer confirms, we will put into production. After the robot is manufactured, we will send experienced installation engineers to the customer's site, responsible for installation guidance and commissioning of various properties, until normal use Use and maintenance training: Our training engineers will visit the customer's site and be responsible for the professional training of the operator. At the same time, the operators are trained to use and reduce the risk of operation correctly, so that they can obtain a safety factor.

After Sales Service

Full tracking service

We will provide you with equipment maintenance and necessary repair services, free repair and maintenance services within one year. Full tracking of equipment use during the whole period, we always provide customers with quality products and personal service.

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